Eufy Video Doorbell Dual Review

When we reviewed the Eufy Video Doorbell back in 2019, we were impressed with its high-resolution camera, smart alerts and local video storage, but lamented its wired installation and lack of third-party integration. The new Eufy Video Doorbell Dual ($259.99) also offers smart alerts and free local storage, but this model is equipped with two cameras, one designed to track package deliveries, and two motion sensors. It’s also battery powered, making it easy to install wirelessly. That said, it still doesn’t offer much in the way of integration, and it’s expensive. If you can live without 2K video, you can save a lot of money by going with our top pick for smart doorbells, the $119.99 Toucan Wireless Video Doorbell.

Hub required (and included)

The Eufy Video Doorbell Dual comes with the doorbell unit and a HomeBase 2 hub that connects the doorbell to your Wi-Fi network and stores recorded videos locally. The doorbell itself measures 6.5 by 2.2 by 1.1 inches (HWD) and uses a black IP65 weatherproof enclosure. At the top of the doorbell is a primary video camera, a microphone, four infrared LEDs for night vision, a PIR motion sensor, a radar motion sensor, an ambient light sensor, and a doorbell button. At the bottom is a secondary, downward-facing camera for viewing packages, a speaker, and two small LEDs that provide light for the primary camera. The LED doorbell button currently glows blue when pressed and motion is detected.

The doorbell uses an internal rechargeable battery that can last up to months before needing a charge. If you already have doorbell wiring you can connect it to the two terminals on the back of the doorbell to provide continuous power.

The Eufy Dual Video Doorbell attached to a brick wall

(Credit: John Delaney)

The top camera is a 2K HDR camera with a 160 degree field of view and the package camera is a 1080p camera with a 97 degree field of view. The cameras record video when the button is pressed and when motion events are taking place, and will store the video in the HomeBase 2. Smart alerts tell you if a package has been delivered and use facial recognition to tell you who is at your door.

The HomeBase 2 hub is white and measures 5.2 by 3.1 by 3.1 inches (HWD). It has an LED indicator on the front that dims red during initialization, blinks blue during setup, turns solid blue when everything is working properly, and turns solid red when there is a connectivity issue. It has a built-in ringer and a 2.4GHz Wi-Fi radio to connect to your home network, and it has 16GB of eMMC memory that allows you to store up to 180 days of video based on 30 (20 second) clips per day. . The back panel has a LAN port, a USB-A port, a power jack, and a Sync button.

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The Delivery Guard feature protects your packages while you’re away. The doorbell will play a pre-recorded response when someone arrives for a package delivery, and will send alerts to your phone reminding you to pick up uncollected packages. The Live Package Check feature detects delivered packages and identifies them with a blue box icon that appears in the package video panel when viewing a live stream. When enabled, this feature will tell you exactly when the package was delivered and provide video clips to anyone who touched the package.

The Video Doorbell Dual supports Alexa and Google voice commands and routines and can trigger other Eufy devices, but does not support Apple HomeKit or IFTTT applets that allow it to work with scores of third-party devices.

It uses the same mobile app as other Eufy devices such as the Eufy Floodlight Camera and the original Eufy video doorbell and is given its own panel on the app’s Devices screen. The panel displays the last captured image and has a play arrow that launches a live stream with two video panels when pressed. The top panel shows more video from the main camera and the bottom panel shows less video from the package camera. When you click the two arrows you can view the streams in full screen mode and you can reverse the screen orientation to show the pack camera in the larger panel.

A pair of screenshots from the Eufy mobile app

(Credit: Eufy)

Below the video panel are buttons to manually record video, take a photo, start two-way talk, mute the audio, and select a quick response such as, “Excuse me, may I help you,” “Leave at the door,” or “We’ll be right there.” Tap the settings button to create your own answer.

At the top of the screen are AI and gear icons. Clicking the AI ​​icon enables and disables the Live Pack Check feature and tapping the gear icon takes you to a Settings screen where you can configure motion sensitivity settings. You can also configure a loitering detection range and duration period and create a custom response that will play when the duration threshold is reached, and you can create separate activity zones for each camera.

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Other settings allow you to enable and configure Delivery Guard settings, set familiar faces (face recognition), select a power saving setting, configure audio and video quality settings, and customize automatic responses. Here you can also configure how the two camera streams will be displayed in the app (split view, picture in picture).

Eufy Video Doorbell Installation and Performance

Battery powered doorbells are usually very easy to install and the Eufy Dual is no exception. I had already installed the Eufy mobile app and tapped Add Device on the Devices screen, selected HomeBase 2 from the menu (the HomeBase must be installed before you can install the doorbell), and followed the instructions to install the HomeBase connect to my router and power it up. When the LED started flashing blue I tapped Next and used my phone to scan the QR code on the bottom of the device and pressed the sync button when prompted. With the device added to the app I named it and updated the firmware. After installing the HomeBase you can disconnect it from your router and use it wirelessly if you prefer.

A pair of screenshots from the Eufy mobile app

(Credit: Eufy/John Delaney)

Once the firmware was updated, I tapped Add More Devices, selected Doorbell, and used my phone to scan the QR code on the back of the doorbell. After the voice prompt, I pressed the sync button until I heard a beep, tapped Next, and used the doorbell camera to scan the QR code that appeared on my phone. I confirmed that I heard two beeps and waited a few seconds to add the doorbell to the network. I tapped Next and made sure the doorbell battery was fully charged. At this point, you can watch a video tutorial that shows you how to install the doorbell or use text-based instructions.

Using the included mounting hardware, I attached the doorbell to the siding on the left side of the front door at a height of about four feet. I tapped Check Live View to make sure my area on the doorstep was covered, configured my motion detection settings, and the installation was complete.

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The doorbell did well in the test. The top camera delivered sharp 2K video with bright colors and the pack camera provided a crisp image of my immediate area. The Delivery Guard features worked flawlessly—the camera always responded when someone touched a package left on my doorstep and the Package Live Check feature always detected and recognized a delivery package and provided a video of the time someone went to the box. Facial recognition also worked as intended.

Screenshot of the live feed from the Eufy Video Doorbell Dual

(Credit: Eufy/John Delaney)

The doorbell is quite loud and motion and package alerts came immediately with very few false alarms. Two-way talk came loud and clear and the doorbell quickly responded to Alexa voice commands to stream video to the Amazon Echo Show smart display.

Two Doorbell Cameras Are Better Than One

With the Eufy Video Doorbell Dual (Battery), you can see who’s at your door and monitor package deliveries from your phone without fiddling with wiring. Its unique dual-camera design provides crisp 2K video of visitors and a sharp 1080p view of your doorstep, and provides smart alerts that tell you who’s at your door, when there’s a delivery, and when someone is approaching delivery. He will even play a recorded message to his ward from porch pirates. If you get a lot of deliveries during the day and want to make sure they’re still there when you get home, this doorbell camera is a solid, albeit expensive, option. If $260 is more than you want to spend, our Editors’ Choice winner, the $120 Toucan Wireless Video Doorbell, offers wireless installation, sharp 1080p video, 24 hours of free video storage, and voice control at approx. at half the price. It doesn’t have a pack camera, but its 180-degree field of view and 1:1 aspect ratio lets you see what’s on your doorstep and gives you a wide view of your yard.

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